Innovative solutions

Advanced services that innovate as fast as you do

Apply our deep knowledge in the technology market and business services industry to accelerate innovation and deliver seamless experiences at every touchpoint throughout the customer journey.

Real results

Samsung: Partnering to Create an Intelligent and Efficient CX Operation

Samsung applied speech and data analytics to streamline operations. Rather than needing supervisors to review calls manually, they can now let the system do the work for them. Since incorporating Sam, the improvements have been so significant that Samsung Electronics Benelux has completely shut off email and Samsung chat as customer service channels.

Capabilities

Deliver seamless pre-and-post-sale support

Gain expert insights

Gain and retain more customers with exceptional care that spans the entire customer lifecycle. With our deep industry experience in the technology industry, you can immediately apply proven strategies and best practices that will accelerate transformation and drive real business results.

The impact

See how other technology companies are already delivering on their brand promise

Increase your knowledge

Speak with a technology services expert today.

I consent to receive relevant industry news, analyst reports, White Papers, Case Studies, and product information from Teleperformance (TP). TP will never share or sell your information to third parties. See TP's Privacy Policy. Manage Your Communication Preferences Here.