Insurance that innovates

Harness the power of digital

Re-engineer your business model to provide better customer experiences, simplify processes, and manage the entire customer lifecycle.

Rely on our licensed agents to professionally sell, support, and manage complex insurance policies.

Apply advanced solutions to streamline workflows, improve claims management, and deliver exceptional customer experiences.

Reduce costs, improve productivity, accelerate and introduction of new products.

Review, reorganize, and optimize business portfolios through M&A activities that strengthen business viability.

Real results

Groupama: a time-tested partnership built on trust

Groupama, a leading mutual insurance group of companies in France, had one goal when it outsourced its summer call volume to Teleperformance — to ensure at least a 95% pick-up rate. Teleperformance met expectations and established the foundation for a long-standing, strategic business partnership.

A global presence

Proven practices around the world

Our insurance services

The impact

A CX Lab survey found that human-centric experiences increase satisfaction among auto insurance customers

Increase your knowledge

Speak with an Insurance services specialist today.

I consent to receive relevant industry news, analyst reports, white Papers, case studies, and product information from Teleperformance (TP). TP will never share or sell your information to third parties. See TP's Privacy Policy. Manage your communication preferences here.