Committed to all our stakeholders

Teleperformance is committed to being a trusted partner to all our stakeholders—shareholders, clients, customers, partners, and employees.

Supporting the UN Global Compact

The UN Global Compact’s governance framework, adopted by UN Secretary-General Kofi Annan in 2000, is a call to companies to align strategies and operations with universal principles on human rights, labor, environment, and anti-corruption, and take actions that advance societal goals. As a signatory to the UN Global Compact since 2011, Teleperformance is committed to upholding and promoting its ten fundamental principles and contributing to the UN Sustainable Development Goals (SDGs).

Teleperformance is contributing to the UN Sustainable Development Goals (SDGs)

Key performance indicators 2020

Offering shareholders long-term value and transparency

We work to deliver sustainable, steady performance to shareholders and ensure transparency.

Working with our clients for innovation and excellence

We are an agile partner who is easy to work with, deploys customized solutions, and offers strong financial background and security.

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TP has always been a valuable partner to our business and their responsiveness and agility have played a pivotal role in ensuring our customers are still getting the exceptional support that we’ve promised always deliver.

Grubhub

Samsung: Partnering to create an intelligent and efficient customer service operation

Our clients’ customers want fast resolution. We bring four decades of expertise to delivering the right experience to every customer.

Working fairly with partners and vendors

Our relationship with partners and vendors is guided by ethical principles. Together we strive to uphold the highest international standards, supported by our code of conduct and procurement governance.

Teleperformance vigilance plan

The Teleperformance Group vigilance plan is designed to present the reasonable vigilance measures implemented Group-wide in order to identify risks and prevent serious harm to human rights and fundamental freedoms.