Accounts Receivable and Collections
AllianceOne is a Teleperformance company that offers a complete range of collection services and contact center solutions designed to meet our clients’ diverse needs. We have built an infrastructure of operational sites around centers of excellence, specializing in specific market areas and/or portfolio segments.
This infrastructure allows us to deliver programs ranging from outbound calling campaigns to inbound call answering and fulfillment services. We provide both first- and third-party services, incorporating a wide range of cost and service options that take full advantage of both domestic and international labor markets. In addition, we can service accounts throughout the revenue cycle.
With consumer debt and delinquency rates on the rise following COVID-19, AllianceOne ensures that businesses will continue despite economic disruptions. Our Accounts Receivables and Collections services eliminate obstacles in payment collections while bringing our client and their customers together for seamless and stress-free transactions.
Banking and Financial Services
Telecommunication and Subscription Services
Education and Government Services
Utility Services and Healthcare Providers and Payers
We leverage market-specific expertise.
Vertical market-specific data and our approach allow concentrated focus on each market and line of business, with operations supported by a dedicated decision analytics team. We provide industry-leading technology and access to expanded global operations.
Industry/Client-Specific Strategies
We work with our clients to create programs that match their specific portfolio characteristics.
Proprietary Client-Specific Analytics
Our Analytics team will review our client’s portfolios to adapt the company’s proprietary analytics, ensuring optimal performance.
Innovative Process Development Programs
As a leading Accounts Receivables and Collections Management provider, we are committed to investing in the development of emerging technologies and processes.
We leverage market-specific expertise.
Vertical market-specific data and our approach allow concentrated focus on each market and line of business, with operations supported by a dedicated decision analytics team. We provide industry-leading technology and access to expanded global operations.
Industry/Client-Specific Strategies
We work with our clients to create programs that match their specific portfolio characteristics.
Proprietary Client-Specific Analytics
Our Analytics team will review our client’s portfolios to adapt the company’s proprietary analytics, ensuring optimal performance.
Innovative Process Development Programs
As a leading Accounts Receivables and Collections Management provider, we are committed to investing in the development of emerging technologies and processes.
We are committed to developing the right program aligned with your unique industry and company needs.
As the global leader in the Accounts Receivables and Collections Management industry, we have worked with major companies in a variety of industries and segments. Our Account Receivables and Collections teams quickly contact customers in debt situations, identify the cause of non-payment, and implement a contingency payment plan consistent with your customer care and service strategies.
Welcome Calls and Non-Voice BPO Services
First-Party Collections
Third-Party Collections
Primary and Secondary Recovery Services
AllianceOne specializes in managing, analyzing, and acting on customer data to recognize and minimize risks, efficiently collect payments, and build stronger customer relationships.
AllianceOne specializes in managing, analyzing, and acting on customer data to recognize and minimize risks, efficiently collect payments, and build stronger customer relationships.
We resolve payment collections worldwide.
Knowing our Numbers
We have a three-part collections operating model:
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Collection Strategy
We work with the client’s database to build customer segmentation profiles for contactability.
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Collections Operations
We have a comprehensive framework that ranges from first-party and third-party collections to specialized services.
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Governance
We maintain efficiency with regular reporting and analytics.
We maximize tools that improve conversions, reduce costs, and enhance customer retention.
Contact Us
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